Customer Service Representative

 

JOB DESCRIPTION:

Cardolite Corporation is a leading global manufacturer and developer of products based on annually renewable Cashew Nutshell Liquid technology for the coatings, adhesives, composites, foam and friction industries. We are looking for a customer service representative to join our EMEA (Europe, the Middle East, Africa) team in Gent (Mariakerke), Belgium. This position will report to the EMEA Customer Service Manager.

KEY RESPONSIBILITIES:

  • Responsible for managing multiple accounts in the EMEA region for the entire process (order to cash)
  • In charge of:
    • order taking: to enter orders in the ERP system (Odoo) and send out order confirmations
    • supply chain: stock management and arrangement of deliveries
    • processing invoices and after-care
    • sales support (offers, samples, marketing)

PROFILE:

  • Min. 5 years relevant experience in customer service or sales support/supply chain.
  • Excellent communication skills with the ability to build strong working relationships with customers and colleagues.
  • Fluent in Dutch and English, with min. 1 additional language relevant for EMEA region (e.g. German, French).
  • Problem solving and service orientated attitude.
  • Self-motivated, accurate and flexible team player with a can-do attitude.
  • Stress-resistant and multitasker.
  • IT skills: Word, Excel, PowerPoint, ERP (Odoo or others)

OFFER:

  • Interesting job in an international business environment
  • Work in a dynamic team
    • Semi-flexible time schedule (min 80%)
    • Attractive salary with fringe benefits

INTERESTED?

Please send your application to Jobs.europe@cardolite.com

Back to open positions